FAQ

Do you ship outside of Australia?
Currently, our shipping services are exclusively available for deliveries within Australia and to New Zealand. We are actively investigating the possibility of expanding our international shipping options. However, it's important to be aware that the weight of our candles may lead to increased postage expenses for international orders. If you would like to inquire about shipping rates to another country, please don't hesitate to contact us via our "Contact Us" page. Our dedicated customer service team will gladly assist you with any inquiries or concerns you may have.

What is the burn time for your candles?
A 750ml champagne candle is designed to burn for approximately 35-40 hours or even more, depending on factors such as its placement and how well you care for it. Just like any handmade product, proper care and attention can enhance its performance, ensuring you enjoy hours of indulgent ambiance and fragrance.

Tell us about the scent and smell of your candles?
At Lumiere de Champagne, we offer a Peony Rose and Leather & Bourbon.

Peony Rose
The scent of a peony rose is a delicate and enchanting fragrance that captivates the senses with its floral elegance. It exudes a sweet and romantic aroma, reminiscent of fresh rose petals in full bloom. The peony rose fragrance combines the soft, velvety notes of rose with a subtle hint of citrus and a touch of green freshness. This harmonious blend creates a scent that is both timeless and alluring, making it a favourite choice for perfumes and bouquets alike. The peony rose's aroma is a beautiful symphony of floral sweetness, making it a symbol of love, beauty, and grace.

Leather & Bourbon
The scent of leather and bourbon is a captivating and sophisticated blend that combines the rugged, rich aroma of leather with the warm, smoky notes of bourbon. It's a fragrance that evokes images of a well-worn leather armchair in a dimly lit, upscale lounge, where a glass of aged bourbon is gently swirled in hand.

The leather notes provide a sense of luxury and refinement, with hints of supple leather upholstery and polished leather shoes. These elements bring a touch of elegance to the overall scent profile.

Complementing the leather, the bourbon notes add a deep, amber warmth with undertones of oak and vanilla. The smokiness of bourbon enhances the complexity of the fragrance, creating a sense of coziness and relaxation.

What wax is used in Lumiere de Champagne candles?
Soy blend wax that combines soy wax with other waxes. It offers benefits such as improved scent throw, stable burning, increased firmness, and customization options. It combines the eco-friendly properties of soy wax with enhanced performance.

Why can there be small imperfections on the candles surface?  
Every candle is unique as it is hand poured and when it is lit disappear in the few first minutes. Any imperfections on the candle's surface are a result of our unwavering dedication to using entirely natural wax and it being hand poured. When the wax undergoes the melting process, it can release air, occasionally leading to the formation of small bubbles. Despite our efforts to carefully heat the candle tops after setting to achieve a flawless surface, there may be instances where these minor imperfections persist. We want to assure you that these imperfections are entirely normal and serve as a hallmark of the natural quality of our wax.

What does Lunimere de Champagne use cotton wicks?
In Lumiere de Champagne candles, we utilize cotton wicks alongside our signature soy blend wax. These cotton wicks are carefully chosen for their clean-burning properties and stability, complementing the eco-friendly and high-performance characteristics of our soy blend wax. When lit, they provide a steady and consistent flame, ensuring an even wax melt and optimal fragrance dispersion for a truly luxurious candle experience.

Why are there some air bubbles in some candles and not others?
Air bubbles in candles are normal and can occur during the candle-making process, especially when using natural waxes like soy. These small imperfections are a common occurrence and do not affect the candle's performance. They are considered a normal part of the candle's natural and handmade characteristics.

Air bubbles in candles can be viewed as captivating and unique design elements. These delightful imperfections add character and charm to the candle, making each one truly one-of-a-kind. As the candle burns, the air bubbles may create mesmerising patterns and shimmering effects, enhancing the visual appeal, and creating an enchanting ambiance in any setting.

Do you sell your candles wholesale?
Lumiere de Champagne offers wholesale fulfillment on a case-by-case basis, tailored to the specific candles you wish to stock and the available volume of inventory. Please note that some exclusive Champagne bottles may not be readily available in large quantities due to their limited availability and market exclusivity.